Can I dispute the settlement offer?
Hi everyone!
I was involved in a no-fault accident on February 25, 2025, when another driver ran a red light and collided with me. My car is a 2023 Outlander PHEV with only 57,000 miles, and I had just purchased it two weeks prior, still displaying temporary tags. The market value for my vehicle is estimated between $28,000 and $32,000, which I’ve confirmed with local banks to ensure my figures are accurate. However, Root Insurance has only offered me $23,660.
Given that my car was in EXCELLENT condition (it was brand new!), I’m puzzled as to why they’ve categorized it as Average. They’ve also omitted the alloy wheels from their assessment, for some unknown reason.
Is it possible for me to dispute this settlement? I’ve already spoken with a lawyer regarding the personal injury aspect. Thanks for your insights!
Yes, you can dispute the settlement amount offered by your insurance company. Here are a few steps you could consider taking:
Gather Documentation: Collect evidence that supports your claim for a higher settlement. This can include photos of your vehicle in excellent condition, maintenance records, and the market value for similar vehicles in your area.
Obtain Appraisals: Consider getting independent appraisals or valuations for your vehicle from trusted sources to substantiate your claim that the car’s value is higher than what the insurance company has offered.
Contact Your Insurance Company: Reach out to your insurance adjuster and present your case. Clearly explain why you believe the valuation is incorrect and provide any documentation you have gathered.
Request a Re-evaluation: Politely ask them to reassess your claim based on the information you’ve provided. Highlight any specific discrepancies in their report, such as the classification of your car’s condition and the missing features like alloy wheels.
File a Formal Dispute: If your initial attempts don’t yield satisfactory results, you can file a formal dispute or appeal with the insurance company. Check their process for disputing claims, as there may be specific forms or procedures to follow.
Consult Your Attorney: Since you’ve already consulted a lawyer for the personal injury portion, consider discussing the property damage aspect with them as well. They may offer valuable advice or can assist you in negotiations with the insurance company.
Remember, being persistent and organized can make a significant difference in the outcome of your dispute. Good luck!