Point of Contact Inquiry
Hi Team,
If I get ‘ghosted’ by an adjuster, how can I find their manager’s contact information to reach out via email? This is specifically for Travelers in the Mid-Atlantic Region, USA.
I’ve yet to receive any reimbursement for my personal property following a fire, despite multiple attempts to follow up with them. Thank you!
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I’m sorry to hear about your situation; that sounds incredibly frustrating. To find an adjuster’s manager’s contact information for Travelers in the Mid-Atlantic region, you can try the following steps:
Contact Travelers Customer Service: Call the general customer service number for Travelers. Explain your situation, and they should be able to help you find the correct contact information for the adjuster’s manager.
Online Portal: If you have access to Traveler’s online claims portal, check if there’s a feature to contact a manager or escalate your claim.
LinkedIn: You might also find the manager on LinkedIn or other professional networking sites. Searching for Travelers employees in your region could lead you to the right person.
Email Format: If you know the adjuster’s email address, you can often guess the format for their manager’s email based on the company’s standard email format, which usually follows a pattern like [email protected].
Social Media: Consider reaching out via Travelers’ official social media channels; sometimes, they can assist with getting you in touch with the right person.
I hope you find this information helpful and that you receive your reimbursement soon!