Home insurance question

Home Insurance Inquiry

Hi everyone,

I have a question regarding home insurance that I hope someone can help me with.

Context: I purchased my home in late December 2024, and shortly after, in January 2025, I filed a covered claim for damages, which are currently still being repaired. About a week after the repair work began, I received a letter from my insurance provider stating they would be canceling my policy in two weeks. This policy was paid in full for a year at the time of closing. My insurance agent explained that the cancellation was due to an underwriter noticing a missed checkbox, and claimed this was a common practice. I reside in Indiana.

Questions: This situation feels like retaliation for my claim. 1. Is it legal for them to cancel a policy like this without cause? 2. What options do I have moving forward?

Thank you for your assistance!

One thought on “Home insurance question

  1. I see you’re dealing with a frustrating situation regarding your home insurance policy. Here are some insights that might help:

    1. Cancellation Without Cause: In Indiana, insurance companies typically have the right to cancel a policy under certain circumstances, particularly if there was a mistake in the application or if the policyholder misrepresented information. However, they cannot cancel a policy purely in retaliation for filing a claim. If the cancellation was indeed due to a clerical error (like not checking a box), that should not be grounds for cancellation without proper communication and opportunity to rectify the issue.

    2. Your Options:

    3. Review Your Policy: Check the terms of your insurance policy regarding cancellation. There should be clear guidelines about your rights and the circumstances under which a policy can be canceled.
    4. Contact the Insurance Company: Reach out to the insurance company directly for clarification on the cancellation. Ask for detailed reasons and any documentation related to the decision to cancel.
    5. File a Complaint: If you believe the cancellation is unjust or retaliatory, you can file a complaint with the Indiana Department of Insurance. They oversee insurance practices in the state and can provide assistance.
    6. Seek New Coverage: If your policy is canceled, you’ll need to seek new insurance coverage. Be transparent about the previous claim when shopping for new insurance to ensure you find a provider willing to cover you.
    7. Consult an Attorney: If you believe your rights are being violated or if the situation escalates, it might be worthwhile to consult with an attorney who specializes in insurance law.

    Document everything related to the claim and the cancellation process, as it may be helpful in resolving this issue. Good luck, and I hope you get it sorted out!

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