Subject: Total Loss Settlement Without Formal Payout Document?
Hi everyone,
I’m currently navigating the process of securing a total loss payout from Geico. They’ve requested that I sign a Power of Attorney and a mileage statement, and are preparing to send over the title. However, I haven’t received any official document outlining the payout amount—just the figure visible on the Geico app. Is this typical? Since this is my first experience with totaling a vehicle, I want to ensure I’m following the right steps. Thanks for your help!
It’s not unusual for the payout amount to be displayed only in the Geico app during the total loss process, especially if it’s your first time dealing with a situation like this. Signing the Power of Attorney and mileage statement is a standard part of the process, and the title transfer is necessary for them to finalize the payout.
However, if you’re concerned about the lack of formal documentation stating the payout amount, it’s a good idea to reach out to Geico directly for clarification. They should be able to provide you with a written confirmation of the payout amount and any other details you might need. Make sure to keep a record of all communications and documents for your reference. Good luck with your claim!