I just received a letter from Sedgwick denying MY claim, but I never even filed one! As a mechanic, I was test driving a customer’s vehicle for a tree service when I accidentally pulled out in front of a DHL van, resulting in a T-bone collision. The police came and filed a report, but I didn’t provide my insurance information because they were only interested in the tree service’s insurance. I did give them my driver’s license, though. Now, out of the blue, Sedgwick has sent me a letter saying they’ve reviewed a claim related to the DHL accident and denied it. I’m not aware if the tree service filed a claim, but why would they send this to me? Should I respond, or is this some sort of scam?
Sedgwick sent me a letter denying MY claim, even though I never made a claim.
It sounds like you’re in a confusing situation. First and foremost, it’s important to clarify that Sedgwick likely sent you that letter in error, especially since you did not file a claim yourself.
Here are some steps you should consider taking:
Contact Sedgwick: Reach out to them directly using the contact information on the letter. Explain your situation clearly and emphasize that you did not file a claim. Ask for clarification on why you received this letter.
Document Everything: Keep a record of all correspondence, including the letter from Sedgwick and any notes from conversations you have with them. This will be helpful if the situation escalates or if there are further misunderstandings.
Check with the Tree Service: If possible, contact the tree service to see if they filed a claim and inform them of the letter you received. They might be able to provide additional context.
Consult with Your Insurance Provider: Inform your insurance company about this letter as well. They may have advice on how to handle the situation or may intervene on your behalf.
Consider Legal Advice: If you continue to receive confusing correspondence or feel that your name is wrongly associated with a claim, it may be worth seeking legal advice.
This doesn’t appear to be a scam, but it’s certainly a mix-up that needs to be cleared up. It’s best to address it proactively to avoid any complications down the line.